NSUN is recruiting: Communications and Membership Officer

Recruitment for this role has now closed.

Contract: 2-year post
Salary: £24,000 per year pro rata (FTE £30,000)
Hours: 4 days a week. Enquires about flexible working are welcome. We welcome applications for job shares. If you are interested in applying for the role as a job share, we recommend that you do so together with the person you would share the role with. This is because we very rarely have two single applications for job shares
Reports to: Communications Manager
Location: work from home (NSUN does not have a physical office). Occasional travel for team meetings will be required (travel costs are reimbursed). Based on the current location of the existing team, London is usually the most suitable location for face-to-face meetings, and candidates would need to be able to make the return journey in one day
Deadline: 9am, Tuesday 25th October 2022
Interview: Tuesday 8th November 2022
Start date: we are looking for someone to start on or after Monday 5th December 2022

About NSUN

NSUN is a network of people and grassroots groups with lived experience of mental ill-health, distress and trauma. We work towards the distribution of power and resource in mental health. 

NSUN is a user-led organisation, and all staff and trustees have lived experience of mental ill-health, distress or trauma.

Over the past couple of years, NSUN has scaled and changed. This is an exciting time to join an organisation which is growing and embarking upon a new strategic direction, focussed on doing things differently in mental health and beyond.

About the role

We are looking for someone with relevant skills to help deliver NSUN’s communications strategy and develop our membership offer. Thinking creatively and working proactively will be an essential part of the role.

The role will involve work in the following areas:

  1. Digital communications: assisting with the delivery and development of our communications strategy, including producing the weekly NSUN bulletin, helping to manage our social media channels, producing website copy and content, and monitoring metrics on our channels of communication to inform future content and activity
  2. Publications and materials: including helping to produce, proof-read and disseminate resources and key publications
  3. Media and press: including helping to coordinate our responses to media, and helping to build a network of media and press contacts while identifying opportunities to increase our engagement
  4. Membership: including acting as a point of contact for members and building relationships with the membership, planning and promoting regular membership events, helping to coordinate membership consultations, and supporting membership recruitment, retention and communication processes as we develop our membership structure and offer

Specifically we are looking for someone with the following skills and experience:

  • Excellent written and oral communication skills, including close attention to detail and experience of writing for a range of audiences and/or outlets, including websites and social media
  • Proactive, flexible and responsive, with strong interpersonal and relationship management skills and the ability to work independently
  • Lived experience of mental ill-health, distress or trauma, with a passion for NSUN’s mission and work and the ability to communicate it effectively to a wide variety of stakeholders

We would particularly welcome applications from individuals from marginalised or racialised communities.

If you would like to discuss this role in more detail please contact Amy Wells, Communications Manager, at amy.wells@nsun.org.uk.

Job description and person specification


The application form and equality and diversity monitoring form must be completed and returned to info@nsun.org.uk by 9am on Tuesday 25th October 2022.

Please note that we do not accept CVs/cover letters. Please make sure that all the information about your skills and experience is included in the application form. We recommend you use the full two pages allowed in the “supporting information” section in the application form to explain how you meet each of the points in the person specification.

Please contact us at info@nsun.org.uk if you need these materials in a different format or any other support in making an application.