Employment and Support Allowance (ESA) and Service User Involvement If you are in receipt of income-related ESA, you can find advice on how to receive payments hassle-free from any service user involvement opportunities you may choose to take part in through a new guide produced by Judy Scott. Judy is an independent welfare rights advisor who has advised the Department of Health, NHS Trusts and many UK wide charities on how service users and carers who they involve in improving their services, and who are in receipt of state benefits, may be paid for their time without putting their only income at risk. Please click here to view an informational leaflet about the guide. The guide can be bought here. It is available as a paperback or as an eBook for Kindle.