Rai is a freelance trainer and consultant, a writer, a practitioner, a researcher, speaker and PhD student at the Open University. She is Chair for the English National Hearing Voices Network, and Vice Chair of ISPS UK (the UK chapter of the International Society for Psychological and Social Approaches to Psychosis). From 2007 – 2015 she managed Mind in Camden’s London Hearing Voices & Distressing Beliefs Projects (including Voice Collective youth project and the London Hearing Voices Prisons Project). She is also an Open Dialogue practitioner.