Vision

Our vision is of a diverse, inclusive and influential user-led network with the strength to challenge inequality and improve lives.

Mission

Our mission is to create a network which will engage and support the wide diversity of mental health service users and survivors across England in order to strengthen the user voice.

Aims

  • To create and strengthen links between individuals and groups

  • To support and promote user led groups and initiatives

  • To influence and inform policy and decision makers

NSUN Strategy 2016-2021

The latest strategy aims to consolidate our ambitions for the next five years and help to maintain the independent, collective and direct voice of experience.

NSUN Strategy 2011-2016

This was NSUN's first five year plan. Views from NSUN's annual members' survey contributed to this 5 year plan and thesubsequent annual reviews.

Complaints

If you're not happy with any aspect of the NSUN team's work or you feel our work is not inline with the mission and  aims of the organisation, then you have the right to complain, have your complaint investigated, and be given a full and prompt reply.

You can download the NSUN Complaints Policy here.