Artheads is a 'not-for-profit' voluntary organisation based in Bury St Edmunds which is committed to helping anyone with drug, alcohol and mental health issues through creativity and imagination. They achieve this by providing a safe, alcohol and drug-free place in which everyone can take part in all kinds of creative art and music activities.Their activities aim to engage the whole community in order to challenge stereotypes and misconceptions around addiction problems. They do this regardless of ability to pay.

  • Artheads
  • 01284 760 760
  • The Leisure Centre Beestons Way Bury St Edmunds Suffolk IP33 3TT
  • Website URL
  • Email

Basildon and South Essex Disability Equality Forum

The Website For The Basildon Disability Equality Forum, will inform you of Events, Campaigns and Other information

  • Mark Dale
  • 07999 484 284 / 01268 294 791
  • C/O Inclusion and Diversity Department Basildon Borough Council The Basildon Centre St. Martins Square, Basildon Essex SS14 1DL
  • Website URL
  • Email

Bedford Service User Umbrella Group

A forum for people with experience of mental ill health to campaign, advise and get involved.

  • Wendy Griffiths
  • 07851696306
  • DRC Bedford Health Village Kimbolton Road, Bedford MK40 2NT
  • Website URL
  • Email

Cambridge Bipolar Support Group

Cambridge Bipolar Support Group is a local support group under the umbrella of Bipolar UK. They aim to support people affected by bipolar disorder, including people with the diagnosis and their family and friends. The group is service user and carer-led, and hold monthly support group meetings as well as quarterly discussions around specific issues identified by members.

  • Cambridge Bipolar Support Group
  • 0845 434 9780 / 0333 323 3885
  • c/o Threeways, 14 Home End, Fulbourn, Cambridge CB21 5BS
  • Website URL
  • Email

Equal Lives

Equal Lives (previously Norfolk Coalition of Disabled People) is a user led organisation which supports people who face disabling barriers to live independently. It is made up of user-led groups in Norfolk as well as individual members. As well as providing support, information and advice, they are involved in campaigning around issues that affect disabled people and influencing policy changes.

  • Equal Lives
  • 01508 491210
  • 15 Manor Farm Barns, Fox Road, Framingham Pigot, Norwich, Norfolk, NR14 7PZ
  • Website URL
  • Email

Essex Coalition of Disabled People

The Essex Coalition of Disabled People is a Disabled People’s User Led Organisation (DUPLO) who represents and supports disabled people through a range of programmes and services. They use the lived experience of their members to influence positive change, and run a range of programmes such as focus groups and support groups to allow members to share their experiences.

  • ECDP
  • 01245 392300
  • Ivan Peck House, 1 Russell Way, Chelmsford, Essex, CM1 3AA
  • Website URL
  • Email

Excel 2000

Excel 2000 is a registered charity which helps people regain and retain their mobility and well being. Recently in receipt of grants from BBC Children in Need with project entitled 'Sparkle' and Big Lottery funding the project 'Life Balance' in North Norfolk at Splash Leisure Centre (Places for People). Movement to music and fitness classes are held at St.Margaret's Church Hall Old Catton, West Runton Methodist Church, Morley Club, Sheringham, first session free and £4.00 per session thereafter, and water based classes for the over 50's are held at Splash, Sheringham. Talks and Workshops available by arrangement. Tutors also available in: Dersingham, East Harling, Felbrigg, Hardwick, Bedfordshire, Huddersfield. Training Courses for Carers, also available by arrangement. Please telephone or email for further details.


Feedback is a service user led forum for the Great Yarmouth and Waveney area. They offer support and an opportunity for local service users to voice their needs, views and experiences on mental health services.

  • Tod Sullivan
  • 03300 011 239 / 07519 396 134
  • Kirkley Centre London Road South Lowestoft Suffolk NR33 0AZ
  • Website URL
  • Email

Healthwatch Bedford Borough

Healthwatch Bedford Borough gives people a powerful voice locally and nationally. At a local level they work to help local people get the best out of their local health and social care services. Whether it's improving them today or helping to shape them for tomorrow. Healthwatch Bedford Borough is all about local voices being able to influence the delivery and design of local services. Not just people who use them, but anyone who might need to in future.

  • Healthwatch Bedford Borough
  • 01234 718 018
  • 21- 23 Gadsbury Street Bedford Bedfordshire MK40 3HP
  • Website URL
  • Email

Healthwatch Cambridgeshire

Healthwatch Cambridgeshire is an independent consumer champion of local users of health and social care services which works to help service users have a voice. They find out about service users’ experiences and share that information with organisations to help improve care where it is needed. Healthwatch Cambridgeshire is part of a national network through Healthwatch England, and have direct links with regulatory bodies such as the Care Quality Commission and Monitor.

  • Healthwatch Cambridgeshire
  • 01480 420628
  • Freepost RTHA-RTYE-SATT, Healthwatch Cambridgeshire, 6 Oak Drive, Huntingdon, PE29 7HN
  • Website URL
  • Email

Healthwatch Central Bedfordshire

Healthwatch was created by the Health and Social Care Act, 2012. They are part of a network of local Healthwatch which helps to ensure that the views and feedback from patients and carers are an integral part of the design and delivery of local services. Healthwatch Central Bedfordshire is the local consumer champion promoting choice and influencing the provision of high quality health, social care and wellbeing services for all across Central Bedfordshire.

  • Healthwatch Central Bedfordshire
  • 0300 303 8554
  • Capability House Wrest Park Silsoe Bedford Bedfordshire MK45 4HR
  • Website URL
  • Email

Healthwatch Hertfordshire

Healthwatch is the independent consumer champion for health, public health and social care in Hertfordshire. They work with voluntary and community sector organisations to ensure the voices of service users and communities are heard and represented. They also work with commissioners (the people who order services) and those delivering health and social care to improve services. They do this through focusing on important issues using evidence to determine our priorities.

  • Healthwatch Hertfordshire
  • 01707 275978
  • Douglas Tilbe House, Hall Grove, Welwyn Garden City, Hertfordshire, AL7 4PH
  • Website URL
  • Email

Healthwatch Luton

Healthwatch Luton is an independent local consumer champion bringing together people’s views and experiences to improve health and social care. They provide effective information, advice and signposting for people to support their choices about health and social care services.

  • Healthwatch Luton
  • 01582 817 060
  • 102 Hitchin Road Luton Bedfordshire LU2 0ES
  • Website URL
  • Email

Healthwatch Norfolk

Healthwatch Norfolk is the consumer champion for health and social care in the county. They are an independent organisation but they also have statutory powers. The people who make decisions about health and social care in Norfolk have to listen to you through us. Healthwatch Norfolk aims to help individuals get the best out of their health and social care services and want to encourage the public to help make a difference to their local services.

  • Healthwatch Norfolk
  • 0808 168 9669
  • Suite 6 Elm Farm, Norwich Common, Wymondham, Norfolk, NR19 0SW
  • Website URL
  • Email

Healthwatch Peterborough

Healthwatch Peterborough are there to make sure local people’s views are listened to and their experiences are used to influence decisions. To ensure the experiences and needs of the public drive change in how services are developed, commissioned and delivered locally. Through their staff and volunteers and their independent research, they find out what matters most about health and social care in Peterborough.

  • Healthwatch Peterborough
  • 03451 202 064
  • 16-17 St Marks Street Peterborough Cambridgeshire PE1 2TU
  • Website URL
  • Email

Healthwatch Suffolk

Healthwatch Suffolk is an independent consumer champion of local users of health and social care services in Suffolk. Healthwatch Suffolk is an independent organisation but has statutory powers, meaning that it can work with Suffolk service users at a local level, but has the authority to hold care providers and commissioners to account, as part of the Healthwatch England national network. Healthwatch Suffolk works to champion the voice of service users to influence and improve the development and delivery of local services.

  • Healthwatch Suffolk
  • 01449 703949
  • 14 Hill View Business Park Claydon Suffolk IP6 0AJ
  • Website URL
  • Email

Impact Peer Support

Impact Peer Support is a peer-led social enterprise providing mental health peer support services and training, specialising in occupational and social mental health peer support to advance societies’ health and mental well-being. The profits from delivering our occupational programmes help us to provide free community based programmes to individuals experiencing long-term mental ill-health. These programmes can have a life changing effect on communities by significantly improving health and well-being, enhancing local social networks, growing peer support, sharing skills and increasing opportunities for individuals to establish peer-supported routes into volunteering, education and employment.

  • Impact Peer Support
  • 01582 797 596
  • The Incuba, 1 Brewers Hill Road, Dunstable, Bedfordshire, LU6 1AA
  • Website URL
  • Email


Lifecraft is a user-led self-help organisation for adults who have experience of mental health difficulties in their lives. They offer a range of activities such as art, singing and meditation, as well as a women’s group, IT facilities, an evening social club, a counselling service and a telephone helpline. They are also involved in campaigning projects.

  • Lifecraft
  • 01223 566957
  • The Bath House, Gwydir Street, Cambridge, CB1 2LW
  • Website URL
  • Email

Maternal OCD

Maternal OCD is a voluntary organisation dedicated to raising the profile of Obsessive Compulsive Disorder (OCD) for mothers. Obsessive Compulsive Disorder is a debilitating anxiety disorder which strips women of their fundamental right to enjoy motherhood. Maternal OCD is co-founded by two mothers, Maria Bavetta and Diana Wilson, who have experienced and recovered from extreme OCD. They aim to raise awareness among mothers, raise the profile of maternal OCD amongst health professionals and increase the availability of accessible resources.

  • Gianna Culora
  • 07855 303709
  • 276 Goffs Lane, Goffs Oak, Waltham Cross, Hertfordshire, EN7 5QE
  • Website URL
  • Email

South East & Central Essex Mind

South East and Central Essex Mind are a local group affiliated to National Mind which provide services such as counselling, peer support and a signposting service, mental health training. They are committed to working with those who use local mental health services, to ensure they have a voice in how the services offered adapt and evolve to continue to meet their needs. Their main office is in Southend-on-Sea (details shown on the right) but also have a central Chelmsford office, open Monday to Thursday (tel. 01245 345083) at Sadlers House, Chelmsford, Essex CM1 1AH.

  • South East & Central Essex Mind
  • 01702 601123
  • 112a Southchurch Road, Southend-on-Sea, SS1 2LX
  • Website URL
  • Email


Stop-Start are a free support group for female survivors of childhood sexual abuse in King’s Lynn, Norfolk. They meet the 1st Tuesday of every month. We have all been affected in some way by sexual abuse, either directly or non-directly as for some of us it was our children who were the victims. The group is strictly confidential and non judgemental. Their aim is to listen and talk through problems, meet other women who have been through similar experiences and really understand, support each other and make new friends.

  • Susan Bruce
  • 07788 196 138
  • PO Box 1138 King's Lynn Norfolk PE30 4WX
  • Website URL
  • Email

Suffolk Mind

Suffolk Mind offer a range of services designed to help improve the mental health and wellbeing of people across the region.They believe that just as we strive for physical good health, we also need to have good mental health, whatever point we start from. Therefore they offer various different services to support people, all of which are designed to build emotional resilience.

  • Carole Thain
  • 0300 111 6000
  • Quay Place (St Mary at the Quay) Key Street Ipswich Suffolk IP4 1PZ
  • Website URL
  • Email

Suffolk User Forum SUF

Suffolk User Forum work to support people with mental health needs, to ensure that they have every opportunity to express their experiences of access to and the services available and can receive information that enables them to have greater choice, control and independence in their lives. Their work supports the process of co-production through reporting the experiences of service users to service providers and commissioners, to work together to improve the design and delivery of mental health services.

  • Suffolk User Forum
  • 01473 907 087
  • The New Hollies, Unit 3a, Grange Business Centre, Tommy Flowers Drive, Kesgrave, Ipswich, IP5 2BY
  • Website URL
  • Email

Surviving Together

Surviving Together is a self-help group for adult female survivors of childhood sexual abuse. They hold four informal meetings a month in a safe and confidential environment. As well as providing survivors with support and the opportunity to talk about their experiences, they have contacts and resources with other therapists and support services.

  • Annie Blunside
  • 07796296922 or 07425849491
  • Sue Lambert Trust, 6 Music House Lane, Norwich NR1 1QL
  • Website URL
  • Email

Survivors Voices

Survivors Voices is a small, national peer-led organisation run by and for adult survivors of abuse and inter-personal trauma* and those who support them. The power of turning our traumatic experiences into something that creates good in the world is central to our existence. We seek individuals, organisations and professional training bodies who will work collaboratively with us, hear us, learn from our expertise and stand alongside us as we seek to transform society’s response to abuse and trauma. If you share our vision, please get in touch.

The Befriending Scheme

The Befriending Scheme provides friendship and learning opportunities for adults (16yrs+) from vulnerable groups, including those with mental health needs and older people, as well as their existing members with learning disabilities. They also offer various volunteering opportunities with extra support for those who need it. Founded as a registered charity in 1989 as West Suffolk Befriending Scheme, their core activitiesinclude running regular drop-in centres, now known as Hubs, building meaningful 1-to-1 friendships between vulnerable people and volunteer befrienders, evening Befrienders Clubs and Saturday morning groups. They also run one-off themed activity days, workshops and social events as well as providing volunteer training and support for carers across the county.

  • The Befriending Scheme
  • 01787 371 333
  • 1 The Croft (Above Northcroft Social Club) Sudbury Suffolk CO10 1HN
  • Website URL
  • Email

The Gates

The Gates is a not-for-profit horticultural venture that offers local citizens, including people with a learning disability, an opportunity to develop new skills within the local community. It is situated in a tranquil setting at the rear of Brentwood Borough Council’s London Road cemetery and includes beds, greenhouses and a sensory woodland walk.

The aim is to promote independence, choice and inclusion in a safe and supportive environment, involving participants, staff and volunteers in a wide range of activities including horticulture, safe garden management, art and craft workshops, bee keeping and sale of produce in local outlets.

  • Mary Yiannoullou
  • 07887 742622
  • The Gates, London Road Cemetery, Brentwood, Essex CM14 4QP
  • Website URL
  • Email

The Haven Project

The Haven Project is a community interest company dedicated to the support and treatment of people with a personality disorder diagnosis who live in the Colchester, Tendring peninsula, and Halstead area. They provide therapeutic recovery services and group support from Monday - Friday, as well as 24/7 crisis support.

  • The Haven Project
  • 01206 287316
  • 10 St. Peters Court, St. Peters Street, Colchester, Essex, CO1 1WD
  • Website URL
  • Email

The SUN Network

The SUN Network exists to support people who use Mental Health, Drug and Alcohol, or Carers services in Cambridgeshire, in being involved in the planning, design and evaluation of those services. They aim to support as many people as possible to make sure their views are heard, will help you become involved to ensure that services are delivered in the right way and provide you with training to help you do so. Details taken from Group website.

  • The SUN Network
  • 01480 276 057
  • The Limes 24 New Street St Neots Cambridgeshire PE19 1AJ
  • Website URL
  • Email

Unite Norfolk

Unite aims to bring people together who, for whatever reason, find themselves feeling isolated. Each month Unite offers a choice of activities for people to attend, offering opportunities to connect with other people, so as to expand social links, and create new interests and friendships. Unite Norfolk runs several groups in and near Norwich, each of which has a different contact number. Please visit the website to see addresses and contact details. NB: you need to register and log in order to access the contact form.

  • Unite Norfolk
  • 01603 421540 or 01603 201483
  • The Yare Pub, Riverside Estate NR13 5PL
  • Website URL
  • Email


Viewpoint is a user involvement charity in Hertfordshire for people with mental health or drug and alcohol problems. They hold local forums and meetings across the county to take service users’ views and suggestions to mental health service providers, and also invite members to have their say online. They also aim to ensure that people are well informed about the support they can get, and advocate peer support to do this. They run regular training for peer mentoring and involvement, as well as confidence building courses.

  • Viewpoint
  • 01707 386 136
  • Weltech Business Centre Ridgeway Welwyn Garden City Hertfordshire AL7 2AA
  • Website URL
  • Email


Voiceability work across England to support people who face disadvantage and discrimination to have a voice. They provide advocacy and user involvement services in a number of local authorities. As they have numerous regional offices there are different contact details for each of these, listed at The contact details listed to the right are for their Head Office and the main reception there.

  • VoiceAbility
  • 01223 555800
  • VoiceAbility, Mount Pleasant House, Huntingdon Road, Cambridge, CB3 0RN
  • Website URL
  • Email

West Norfolk Disability Information Services (WNDiS)

WNDiS (West Norfolk Disability information Service) provides information, advice and an advocacy service for disabled people and carers. We also conduct Access Audits of buildings and give training in Disability Awareness and Equality.

  • Jonathan Toye
  • 01553 782 558
  • 14 Tuesday Market Place King's Lynn Norfolk PE30 1JN
  • Website URL
  • Email