Service users' experiences of recovery under the 2008 Care Programme Approach

This study was set up by the Mental Health Foundation, in partnership with NSUN, and was conducted by Dorothy Gould, the project lead, and Sarah Yiannoullou, NSUN’s Managing Director. The study explored how effective service users find the Care Programme Approach in promoting recovery as they understand it.

Study participants were service users and survivors of 18 and above who have experienced the Care Programme Approach since October 2008 and who live in a London borough. (The funding is for London.)

The study demonstrates that, whilst service users hold some positive views about the 2008 Care Programme Approach, they also think that significant improvements are needed if they are to recover. They are concerned about differences between service users' and professionals' ideas of recovery. They are disappointed,too, with the type of service provision on offer, with the disadvantages which service users from marginalised communities often face, with the involvement which service users have in their care plans and in strategic decisions and with unresolved differences between their concepts of recovery and the compulsory powers of the Mental Health Act 2007.

Project documentation you can download (including the full project outline)